Changes in users’ behaviour have significant potential to reduce energy consumption in buildings. These changes include those ones motivated by innovative technological interventions. However, in this case it is important that users are not only informed but also sufficiently consulted, trained and supported regarding the technological changes to avoid poor performance in practice. The design of this project, incorporating social studies, consultation and testing of innovations, responds to this challenge to enable efficient and effective deployment of Information and Communication Technology (ICT) to encourage behavioural change.
